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Learning from failure

Learning from failure

Failure is scary, we don’t want to look foolish in front of our boss or team and we often avoid it at all cost.  But as it turns out, failure can be one of our greatest teachers. The fact is everyone fails. Great people fail.  And if you are not prepared to make...
Is your phone trying to kill you?

Is your phone trying to kill you?

We live in a world where our devices seem to have complete and utter control over us.  They interrupt us at dinner, relaxing and spending time with our family and friends.  According to research firm dscout, the average user touches their phone 2,617 times a day,...
Which industries are the most digitally advanced?

Which industries are the most digitally advanced?

Research from HBR that measures digital progress and adoption by industry shows uneven progress.  Unsurprisingly the technology sector comes out on top with media, finance, and professional services next, all of which have more sophisticated digital capabilities than...
What is human centered design?

What is human centered design?

Human-centered design is a creative approach to problem solving used at IDEO. It’s a process that starts with the people you’re designing for and ends with new solutions that are tailor made to suit their needs. Human-centered design is all about building a deep...
Building better research interview rapport

Building better research interview rapport

In his article How to Build Better Rapport For Better Research Interviews, Michael Margolis provides five key techniques to improve interview rapport. Think of each research meeting as though it were a dinner party, and you are the host. Imagine you are the ideal host...